FAQ
We do our best to accommodate your request, no matter when you contact us if the service is available on the day of your event. However, we recommend booking at least 2-3 months in advance for peak seasons (holidays, wedding season) and 1-2 months for regular dates to ensure availability. For corporate events, earlier bookings are advised.
We cater to all types of events including:
- Weddings and engagement parties
- Office Christmas Party
- Corporate events and trade shows
- Birthday celebrations
- Graduation parties
- Brand activations
- Holiday parties
- School events and proms
- Product launches
- Any special celebration!
All our packages include:
- Professional 360° platform setup
- Trained operator(s)
- High-quality lighting equipment
- Prop collection
Our standard setup requires approximately 100 square feet of space. We recommend an area of 10 by 10 feet for optimal results and guest comfort.
Setup typically takes 45-60 minutes, and teardown takes approximately 30 minutes. We always arrive early to ensure everything is ready before your event begins.
We need:
- A standard power outlet
- Level flooring
- 100 square feet of clear space
Each session takes approximately 30-45 seconds, including the full 360° capture and review. This allows us to serve many guests throughout your event while ensuring quality results.
Yes! We offer various customization options including:
- Custom branded overlays
- Digital backgrounds
- Logo integration
- Custom props
- And more
Please note that we might need extra time for the production, depending on your customization request. Contact us for a detailed quote and timeline.
Our packages start at 150$ per hour with a minimum number of hours required, depending on the package. Head to our Pricing Page for more details.
Custom packages are available to suit your specific event needs. Contact us for a detailed quote.
- A 50% deposit is required to secure your booking
- Final payment is due 10 business days before the event
- Cancellations made 10 business days before the event receive a full refund
- Cancellations made between 5 and 10 business days before the event receive a full refund minus the deposit
- Cancellations made less than 5 business days before the event are not refunded
Our equipment is thoroughly tested before each event, and we always bring backup equipment. Our trained technicians can quickly resolve most issues without disrupting your event.
Yes, all our operators are fully trained professionals who are experienced in both the technical aspects of the equipment and providing excellent customer service.
Yes, we are fully insured with liability coverage for all events. We can provide insurance certificates to venues upon request.
Yes! While we’re based in the region of Montréal, we can service events outside the area. Travel fees may apply. Please inquire and specify the location of your event before booking.